Logging in to your Uphold account is the first step to accessing your digital assets, trading, and managing funds. This guide provides clear steps to sign in securely, enable two-factor authentication, troubleshoot common issues, and maintain strong account protection.
How to Sign In
Go to the official Uphold website or open the Uphold mobile app.
Click Log In and enter your registered email address.
Enter your password and, if prompted, additional verification details.
If 2FA is enabled, enter the authentication code from your device.
After successful verification, you’ll be redirected to your dashboard.
Two-Factor Authentication (2FA)
Enabling 2FA adds a critical layer of security to your account. Options include:
Authenticator apps: Generate time-based codes with apps like Google Authenticator or Authy.
Hardware keys: Use FIDO/U2F compatible keys for phishing-resistant sign-in.
Biometric unlock: On mobile devices, enable Face ID or fingerprint recognition for quick access.
Password Best Practices
Choose a long, unique password and store it in a password manager.
Avoid reusing your Uphold password on other services.
Change your password immediately if you suspect compromise.
Troubleshooting Login Issues
Forgot Password
Click Forgot Password? on the login page to reset via your email. Follow the secure link provided to set a new password.
Lost 2FA Device
Use recovery codes you saved when enabling 2FA. If unavailable, follow Uphold’s recovery process, which may require identity verification.
Locked Account
If your account is locked after repeated failed attempts or suspicious activity, contact Uphold support through official channels.
Security Tips
Always verify the URL is https://uphold.com before entering credentials.
Beware of phishing attempts — Uphold will never ask for your password or recovery codes via email or chat.
Log out on shared devices and regularly review active sessions.
Enable notifications for logins and transactions to spot unusual activity quickly.
Using the Mobile App
The Uphold mobile app allows secure access on the go. Keep the app updated, enable biometric sign-in, and avoid public Wi‑Fi when trading or transferring funds.
Business Accounts
For enterprise users, Uphold offers enhanced login security, role-based access controls, and audit logs. Administrators should enforce 2FA for all team members.
Quick Security Checklist
Use a password manager and strong unique password.
Enable 2FA with an authenticator app or hardware key.